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Orders & Cart
Order processing, delivery, scenarios
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Delivery costs for orders
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The admin provides the ability to configure the cost of delivery of goods. To do this, we go through the following steps:
* find the module "**Delivery categories**"
* click the button "**\+ Add Delivery Category**"
* a page opens with ...
Order statuses and their meaning
Order statuses help you track what stage each order is at. ecom.md has a status system for organizing the work process.
## Main statuses
### New
The order has just been created by the customer. Requires Attention - Please check product availabilit...
Abandoned carts
Abandoned carts are orders that customers started placing but did not complete. In ecom.md you can track and work with such baskets.
## View abandoned carts
Go to **Orders and Customers → Abandoned Carts**. Here you will see:
- Date and time the c...
Funccia "Calendar"
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Pentru a activa calendarul, urmați pașii de mai jos:
1. Accesați pagina principală din panoul de administrare.
2. Intrați în secțiunea **„Setări globale ale site-ului”**.
3. Deschideți fila **„Setări Calendar”**.
4. Apăsaț...
Loyalty system and bonus points
The loyalty system in ecom.md allows you to create a program to reward regular customers through cumulative discounts and bonus points.
## How the loyalty system works
Shoppers accumulate points for purchases. Points can be used as a discount on fu...
Order processing: full cycle
Order management is a key process in the operation of an online store. This article describes the full cycle of order processing in ecom.md.
## Receiving an order
When a buyer places an order on the website:
1. The order appears in the **Orders an...
Setting up your shopping cart and checkout
The shopping cart and checkout page are the final step of the purchase. Correct setup increases conversion and reduces cart abandonment.
## Cart settings
Go to **Site Settings → Cart** to access the settings.
### Required fields when registering
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Setări Coș [Setări globale]
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**Câmpuri obligatorii:**
**Nume** \- dacă opțiunea „Nume” este activată, acesta va fi un câmp obligatoriu de completat.
**Email** \- dacă opțiunea „Email” este activată, acesta va fi un câmp obligatoriu de completat.
**Telefon** \- dacă ...
Calendar function
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To enable the calendar, follow these steps:
1. Go to the main admin page.
2. Open the **“Global site settings”** section.
3. Go to the **“Calendar Settings”** tab.
Click the **“+Add another Calendar Settings”** button.
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Global settings: Trash settings
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**Required Fields:**
* ******Name** \- if the “Name” option is enabled, it will be a required field.
* **Mail** \- when the “Mail” option is enabled, it will be a required field to fill out
* **Phone** \- if the “Phone” option is enable...
Applications from the site and loan applications
In addition to standard orders, ecom.md receives applications through feedback forms and applications for purchases on credit.
## Applications from the site
The section **Orders and clients → Applications from the site** collects requests from:
- ...
Ordering goods under different scenarios on the site
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Так как у товара есть несколько настроек, как доступность, количество, активность и по мимо этого есть еще и глобальные настройки сайта, при разного заполнения этих всех настроек, получаем на сайте разные сценарии для заказа товара. Ниже описа...
"Calendar" function in orders
The Calendar feature allows customers to select a delivery date and time at checkout. This is useful for stores with scheduled delivery.
## When you need a calendar
- Delivery of flowers and gifts by a certain date
- Food delivery on schedule
- Lar...